HOW TO USE
I have an issue with my apple account so I will update the link later.
I. How to setup
If you are the first time use this app, please follow the steps below:
1. Set up your company. Restaurant
Profile/ App setting: you can change the company information, currency, and language that used in this app, for now only support 2 languages: Vietnamese, English
2. Add food types before add foods: Profile/ Food Type
Food type is required to add the food, if not you are not able to add foods .
3. Add foods: Profile/ Foods
- In here you can add image, food’s name, food’s type, price, discount, mark it is favorite food, and add description.
- Better you take the food photos before going to add it.
- You also can update the food information after adding the foods, and please take note that do not change the foods price during serving the customer, it may affect to invoices.
4. Setting table: Profile/ Table setting
- In here you have to declare the area and number of tables that you have, You do not need to add every single table like table 1, or table 2…. You only need to declare the area and number of tables.
For example, your restaurant has 4 areas: - 10 tables inside level 1.
- 9 tables in Level 2.
- 2 VIP rooms.
- And 6 tables outside
- you can declare like below:
1. Area name: Take away, 3 tables (1 table also can, but I recommend declaring more than 1 table, during waiting for a first customer paying we can make order for others)
2. Area name: Level 1, 10 tables
3. Area name: Level 2, 9 tables
4. Area name: VIP, 2 tables
5. Area name: Our side, 6 tables
- If VIP rooms have additional services, you can add them like special food in #2
6. Back to table list to see the result
We are good to go!
II. How to make an order/order workflows:
- Table / select the table where customers are sitting.
- Select the foods, you can take notes on the foods if needed.
- After completing you go to the cart, in the long button at the bottom, and click on send it to the kitchen.
- You will see the food go one, and it appears on the confirmed list.
- When you are going to do it, you can change the food status to “doing” by clicking on the item and pressing the move button
- Once you have done, you go doing tab, click on the item that you did, and move to ready
- Do the same thing when you deliver to customers.
- It’s the same behavior, in 2 menu Waiter, Kitchen in home page, but the waiter only show 3 status: new order, ready and delivered, Kitchen showing 3 status: Confirm, Doing and ready.
III. The status of foods, what does it mean?
New Order: Customers just select the food but have not confirmed yet, they can change the quantity, delete it, and take note
Confirmed: Its means the customer has done the order, and they want you to do it for them.
Doing: You pick up and do it.
Ready: You have done it, and are ready to collect, and delivery
Delivered: The food is available on the customer’s table.
IV. What happens if customers want to change the table?
You only need to go to touch on the table in the app / click on the move button in the left bottom corner and select the table that the customer wants to move to and change it.
If a table already existed, the application will auto-merge the food between 2 tables.
V. How to complete the selling, bill out…
In every single table, at the bottom, you will see a dollar icon, click on that, and the application auto-generates the invoice. There are 2 actions:
- Print or share: When clicking on this button, you are able to share invoices to others via chat applications: Messager, Telegram, WhatsApp, Zalo…
Or you can select the printer to print the invoice. - Pay: This means: the customer already paid, and gave you the money, when you click on this button, the session will be close
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